FAQ

What is Xemoto Business ?

Xemoto BUSINESS is a motorbike sharing app that connects motorbike owners with motorbike renters.

We’ve created a platform to connect motorbike owners with renters. Xemoto BUSINESS users can easily track their bike, see transaction details, and track their rental earnings all within our lightweight app.

Why should I use Xemoto BUSINESS for my business?

Xemoto BUSINESS is the first mobile application that connects motorbike owners with motorbike renters. When using Xemoto BUSINESS application, users can easily increase their renters and users have more advertisement channels for their shops — all without any fees. Xemoto BUSINESS users can easily track their bikes, see transaction details, and track their rental earnings all within our lightweight app.

Which operating systems does Xemoto BUSINESS support?

Xemoto BUSINESS is available on iOS 9.0 (link) and higher, as well as on Android 4.4 or higher. Just download the Xemoto BUSINESS app to your phone and register your account to put your bikes to work.

How much I will be charged for using Xemoto BUSINESS?

When using Xemoto BUSINESS, you are not charged any fee.

What is a 15% convenience fee in the "Earnings" function?

If any transaction is made on the Xemoto Business application, we will charge a 15% service fee from the renters. You will have to return 15% of the fee to us when the renters pay you by cash. In the case, the renters pay by credit card, we already get 15% service fee and we will return the rental fee for you.

How can I withdraw money from Xemoto BUSINESS when renters paid by Credit Card?

After your account has a positive account balance you are able withdraw funds from your account.

Funds are typically handled in 1-2 business days. A notification email will be sent to you after each withdraw request. A second notification email will be sent after MOTO completes processing and deposits funds to your supplied bank account. Please follow these below steps to withdraw your money:

  1. Open Xemoto BUSINESS on your smartphone
  2. Go to Earning
  3. Tap Withdraw
  4. Type the amount (Please make sure the amount is in the range of account balance)
  5. Tap Withdraw and you’re done!

What is the market value of a bike?

Market value is the current value of the bike at the time of renting. This is a rough estimate of the price of the bike if the owner were to sell it. Accurate pricing will help owners determine the rental price. Accurate market value pricing also helps renters determine the value and quality of the motorbike they are planning on renting. In the rare case of a dispute, market value information will be used to help owners recoup some of their costs.

faq-bull-xemoto-business-up-xe-tin